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cardly.ae
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Frequently asked questions

Everything about Cardly.ae digital business cards, NFC cards, plans, privacy and teams — in one place.

 

Getting started

What is Cardly.ae?

Cardly.ae is a digital business card platform built in the UAE. You create a card with your contact details, links and services in Arabic and English, then share it by NFC card, QR code or link. People who receive it can save your contact, message you on WhatsApp and share their details with you.

Is Cardly.ae really free?

Yes. The Free plan costs AED 0 with no time limit and no payment card. It includes one bilingual card, a QR code, an NFC-ready link, save-contact, lead capture and 7-day analytics, with a small Cardly branding line. Upgrade only if you need more — see pricing.

Do the people I share my card with need an app?

No. Your card opens in their phone's browser when they tap your NFC card, scan your QR code or click your link. Saving your contact uses their phone's own contacts app.

Can my card be in both Arabic and English?

Yes — that's what Cardly.ae was built for. Add your details in both languages; viewers switch between them with one tap, and Arabic displays right-to-left with a proper Arabic font.

How do I share my card?

Tap an NFC card or sticker on someone's phone, show or print your QR code, or send your link on WhatsApp, email or social media. You can also add the link to your email signature.

Can I change my details after I've shared my card?

Anytime. Your NFC card, QR code and link always open your latest card, so updates reach everyone who has your card — no reprinting.

How long does it take to create a card?

About two minutes for the basics: sign up, add your name, title and contact details, and publish. Adding links, services and a photo takes a few minutes more.

NFC cards & delivery

Which phones can read an NFC business card?

iPhone XS, XR and newer read NFC cards automatically when the screen is on — no app needed. Most Android phones read them too, as long as NFC is switched on in settings. Anyone else can scan the QR code. More in how NFC business cards work.

How much do NFC cards cost?

PVC AED 99, bamboo AED 149, metal AED 249, NFC sticker AED 49, Google review card AED 79 and Google review stand AED 149. Prices are one-time and include VAT. See the NFC card shop.

How long does delivery take?

Standard delivery anywhere in the UAE takes 2–4 working days (AED 20). Express next-day delivery is available in Dubai, Sharjah and Abu Dhabi (AED 35). Orders over AED 199 ship free. See our shipping policy.

Do I need a subscription to use an NFC card?

No. NFC cards are a one-time purchase and work with the Free plan.

Can I move my NFC card to a different card profile?

Yes. Each chip opens a secure short link that you control from your dashboard, so you can point it at another of your cards without reprogramming the chip.

What if I lose my NFC card?

Deactivate it from the NFC section of your dashboard so it no longer opens your profile, then order a replacement.

Can I return an NFC card?

Personalised cards can't be returned for a change of mind, but we replace or refund any card with a defect or misprint. Unpersonalised items can be returned within 7 days in their original condition. Details in our refund policy.

Plans & billing

How much does Pro cost?

AED 25 per month or AED 199 per year, with a 14-day free trial. Pro adds up to 5 cards, premium themes, custom colours, no Cardly branding, 12-month analytics, CSV lead export and password-protected cards.

How much does Teams cost?

AED 180 per seat per year, or AED 19 per seat per month, with a minimum of 3 seats. It includes everything in Pro plus team admin, a locked brand template, central leads and member management. See Teams.

Do prices include VAT?

Yes. Prices are shown in AED and include VAT where applicable. Invoices are issued in Arabic and English.

How do I pay?

By debit or credit card through Stripe, our payment provider. Your card details go directly to Stripe and never touch Cardly.ae's servers.

Can I cancel anytime?

Yes. Subscriptions renew automatically until you cancel, which you can do anytime from the Billing page. You keep paid features until the end of the period you've paid for.

What happens when my paid plan ends?

Your account and card link stay. Your account returns to the Free plan's features, so Pro-only options such as custom colours and branding removal switch off.

Privacy & security

Who can see my card?

Anyone you share your link, QR code or NFC card with. Search engines only index cards on paid plans from verified accounts, and you can switch indexing off at any time. On Pro you can also protect a card with a password.

What do you record when someone views my card?

Anonymous analytics: views, taps, clicks and saves, with country, device type and source (NFC, QR or link). We don't store visitors' raw IP addresses for analytics. Visitors' personal details are only collected if they choose to fill in your lead form and give consent.

Where is my data stored?

Cardly.ae is operated by a UAE company, Meta Pro Solutions. Our hosting and service providers may store data outside the UAE; we protect it in transit with encryption and follow PDPL-aligned privacy practices. See our privacy policy for details, including your rights.

Do you sell my data?

No. We don't sell your data or your contacts' data, and we don't show third-party ads on your card.

Can I protect my account with two-factor authentication?

Yes. Turn on two-factor authentication in your account settings to require a code from an authenticator app when you sign in.

How do I delete my account or data?

You can request access, correction or deletion of your data at any time from your account settings or by emailing hello@cardly.ae. See our privacy policy.

Teams

What's the minimum team size?

3 seats. Add seats as your team grows.

Can we lock our brand design?

Yes. Team admins set a brand template — logo, colours and layout — and members edit only their own details.

Where do team leads go?

Leads from every member's card appear in a shared team inbox, and admins can export them to CSV for your CRM.

What happens when someone leaves the company?

Remove them from the team in one click. Their card stops representing your company, and their NFC card can be re-pointed to another profile.

Can we order NFC cards for the whole team?

Yes. Order cards for each member from the dashboard. For larger rollouts or custom printing, contact our sales team.

Is the team billed on one invoice?

Yes. The Teams subscription is billed to your organisation in AED, VAT included where applicable.

Still have a question?

Our team replies in Arabic and English, Monday to Friday.