Acceptable Use Policy

This Acceptable Use Policy (“AUP”) is part of our Terms of Service. It applies to everyone who uses Cardly.ae — card owners, team members and visitors — and to all content on cards, including text, images, links and embedded media.

• Don't impersonate any person, company, government entity or brand, or suggest an affiliation or endorsement that doesn't exist.
• Don't use a card name, card address or logo that could mislead people about who you are.
• Don't claim licences, qualifications, awards, ratings or memberships you don't hold. If your profession is regulated — for example real estate, healthcare, legal or financial services — show the licence or permit details your regulator requires and follow its advertising rules.
• Don't publish misleading prices, offers or product claims, including health or financial claims that aren't substantiated or that need an approval you don't have.
• Don't publish fake reviews or testimonials.

Don't use Cardly.ae to publish, link to or promote content that is illegal in the United Arab Emirates, including under Federal Decree-Law No. 34 of 2021 on Combating Rumours and Cybercrimes. This includes content that:

• offends religions, or incites hatred, discrimination, violence, terrorism or extremism;
• violates public morals or public order, including sexually explicit material;
• spreads false news or rumours, or defames, insults or harasses others;
• invades privacy — for example publishing someone's personal data, photos or contact details without their consent;
• promotes illegal goods or services, gambling, drugs, weapons, counterfeit products, money laundering or fraud (including phishing and investment scams);
• exploits or harms minors in any way;
• contains malware or links to malicious websites.

• Only upload logos, photos, videos and text that you own or have permission to use.
• Respect copyright and trademarks protected under UAE law, including Federal Decree-Law No. 38 of 2021 on Copyright and Neighbouring Rights and Federal Decree-Law No. 36 of 2021 on Trademarks.
• Don't order NFC products printed with another company's brand unless you're authorised to use it.

Rights holders can report infringement to hello@cardly.ae with the card link, proof of their rights and a description of the content concerned.

Lead forms connect you with people who choose to share their details. If you receive leads, you must:

• use them only for the purpose the visitor expected — usually following up on your meeting or conversation;
• get separate, explicit consent before adding anyone to a marketing list or newsletter, and stop contacting anyone who asks you to;
• not send bulk or unsolicited messages to leads by email, SMS or WhatsApp;
• keep exported leads secure and handle them in line with the UAE Personal Data Protection Law.

And no one may:

• use a card or lead form to ask for sensitive information such as Emirates ID or passport numbers, bank or payment card details, passwords, health information or information about children;
• submit fake leads, or use someone else's lead form to send spam, advertising or abusive messages.

• Don't scrape, crawl, harvest or bulk-download cards, contact details or leads, manually or with automated tools. Search engines that follow our robots rules are allowed to index public pages.
• Don't create accounts in bulk or by automated means, or get around bot protection, rate limits or plan limits.
• Don't overload, disrupt or interfere with Cardly.ae, including through denial-of-service attacks.
• Don't access, or try to access, accounts, cards or data that aren't yours, and don't share your sign-in details.
• Don't reverse-engineer, decompile or copy the Service, except where the law expressly allows it.
• Don't use Cardly.ae links — including NFC tap and QR code links — to send people to phishing, malware or deceptive websites.
• Don't resell or white-label the Service without a written agreement with us.

If you find a vulnerability, please report it to hello@cardly.ae with enough detail for us to reproduce it. When researching and reporting, please:

• only use accounts and data that belong to you — never access, change or delete other people's data;
• don't run denial-of-service, spam, social-engineering or physical attacks;
• don't test the third-party services we use (such as Stripe, Cloudflare or Hostinger) — report issues to them directly;
• stop and tell us immediately if you come across personal data;
• give us a reasonable time to fix the issue — normally 90 days — before sharing it publicly.

We'll acknowledge your report, keep you updated and, if you wish, credit you once the issue is fixed. We don't currently run a paid bug bounty programme.

If we believe content or activity breaches this policy, we may — depending on how serious it is — ask you to fix it, remove or hide content, unpublish a card, reclaim a card address, restrict features, or suspend or close the account. Where appropriate and legally allowed, we'll tell you why and give you a chance to respond, as described in our Terms of Service.

We may report illegal activity to the competent UAE authorities and cooperate with lawful requests.

If you see a card that breaks these rules — for example impersonation, a scam or someone misusing your details — email hello@cardly.ae with the card link and a short description. We review every report and may contact you for more information. We won't tell the card owner who reported them unless the law requires us to.

Email

hello@cardly.ae

Phone

+971 4 430 1882

Address

Meta Pro Solutions, Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates